Cinema
Advance booking is always a good idea so that our staff can readily provide assistance if required. Telephone booking is available seven days a week from 9.30am to 8.30pm.We will be pleased to reserve seats in any particular part of the auditorium whenever possible, if you contact us in advance.
The auditorium is accessible from street level. We regret that within the confines of this historic cinema there is no space to provide an adapted toilet for the use of customers using wheelchairs. Customers are advised to use facilities nearby at McDonald's (opposite the cinema.). There is no parking at the cinema. The nearest disabled parking spaces are at the end of Hill Gate Street (turn next left after the cinema).
Guide dogs are welcome. If you wish to take your dog into a performance, please let us know when booking so that we can arrange an aisle seat. Alternatively your dog can be cared for by a member of staff for the duration of the performance. We will be happy to provide drinking water for your dog. We will provide large print film schedules on request.Deaf / Hard of Hearing CustomersForeign-language films are screened with English subtitles and these are clearly indicated in the programme.
Wheelchair spaces and Carers tickets are bookable online. (For Carers Tickets please see Carers section). Alternatively to book wheelchair spaces or carer tickets by phone, or for all other accessibility enquires, please call our dedicated accessibility hotline 02072 947908 (Text Relay call 18001 02072 947908).