Cinema
This page explains the current facilities for people with disabilities and is intended to assist you in planning your visit.
Booking in advance is always a good idea so that our staff can readily provide any assistance you require. Accompanying carers are eligible for a free ticket. We will be pleased to reserve wheelchair spaces or seats in any particular part of the auditorium if this is helpful.
All areas of the building are accessible to customers with limited mobility, including wheelchair users. We can remove seats in each of the auditoria to accommodate wheelchairs. We recommend that you telephone in advance to confirm availability and book a space in order to avoid disappointment.
The Box Office and kiosk have adapted counters and accessible levels for transactions.
Guide dogs are welcome at the Arts Picturehouse. If you wish to take a dog into a performance, please let us know when booking so we can arrange an aisle seat. Alternatively, your dog can be cared for by a member of staff for the duration of the performance. Our staff will be happy to provide drinking water for your dog.
Our stair rails have embossed tactile aids, which indicate the steps approaching each level. Three bumps mean that you are on the third step from the landing, two that you are on the second step, and one that you are on the final step.
Certain performances carry subtitles, and these are clearly indicated in the programme.
There is a fully accessible separate toilet on the same level as the Box Office. There is an emergency call-point inside should you need to summon assistance.
Wheelchair spaces and Carers tickets are bookable online. (For Carers Tickets please see Carers section). Alternatively to book wheelchair spaces or carer tickets by phone, or for all other accessibility enquires, please call our dedicated accessibility hotline 02072 947908 (Text Relay call 18001 02072 947908).