Cinema
This page explains the current facilities for people with disabilities and is intended to assist you in planning your visit.
Advance booking is always a good idea so that our staff can readily provide assistance if required. Accompanying carers are eligible for a free ticket. We will be pleased to reserve wheelchair spaces or seats in any particular part of the auditorium if this is helpful. Please contact us in advance.
The ground floor is accessible to customers with limited mobility including wheelchair users. The Box Office, Kiosk, access toilet and screen are all located on the ground floor. There are four wheelchair spaces in the screen. From the foyer there is a small ramp from which to access the Kiosk and Screen.
We regret that at present there is no lift and consequently the Balcony and Bar can only be accessed by ascending a staircase of 25 steps.
Guide dogs are welcome. If you wish to take your dog into a performance, please let us know when booking so that we can arrange an aisle seat. Our staff will be happy to provide drinking water for your dog. Large-print film schedules are available on request.
An Induction loop system is fitted in the auditorium. To access the system, you will need to turn your hearing aid to the 'T' position. Certain performances carry subtitles and these are clearly indicated in the programme.
Unfortunately there is no disabled parking bay on either of the adjacent streets
There is a wheelchair-accessible adapted toilet on the ground floor. There is an alarm cord inside should you need to summon a member of staff.
Wheelchair spaces and Carers tickets are bookable online. (For Carers Tickets please see Carers section). Alternatively to book wheelchair spaces or carer tickets by phone, or for all other accessibility enquires, please call our dedicated accessibility hotline 02072 947908 (Text Relay call 18001 02072 947908).